Resources

Billing Portal

Please click below to access our secure portal to view your invoices, create custom reports, analyse call data and much more.

Management Portal

Our Inbound Management Portal provides a conduit for full control of all your inbound numbers. You can change simple routing plans or even build and manage complex IVR services at any time from any PC. Please speak with your Account Manager if you require additional support or information relating to your portal.

Videos

Innovation is at the forefront of everything we do, take a look at these videos to give you some insight into how we are helping our partners drive efficiency and productivity.

An interview with UKCloud

We had the pleasure of interviewing Chris Gothard the Director of Platforms for UKCloud. Chris takes the opportunity to discuss UK Cloud's customer experience and the services received from NGN Communications.

Legal

World class service is what you will come to expect once you become a partner. Our support is underpinned by our terms & SLA along with the quality assurance processes we are audited on annually.

Service Level Agreement

See how we truly differentiate ourselves from the crowd

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General Terms and Conditions

The legal stuff

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ISO Certificate

Our Quality Assurance Certification for ISO 9001:2008

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Corporate Brochure

High level introduction to our business

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Cookie and Privacy Policy

In case you need to know.....

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Data Protection - Code of Practice

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Mobile Acceptance Policy

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