Resources

Management Portal

Our Inbound Management Portal provides a conduit for full control of all your inbound numbers. You can change simple routing plans or even build and manage complex IVR services at any time from any PC. Please speak with your Account Manager if you require additional support or information relating to your portal.

Support Guides

The NGN support team can be contacted by telephone on 03332225999, or email via our contact form. Please find our welcome documentation along with the new line order process guide below.

New Line Order Process

Refer to this document when you need to order new lines. It provides an overview of what information we require to ensure a seamless installation.

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Videos

Innovation is at the forefront of everything we do, take a look at these videos to give you some insight into how we are helping our partners drive efficiency and productivity.

MITEL NEXT

Accelerate Your Business by Simplifying Your Communications

SOTI INNOVATION

SOTI is a proven innovator and Enterprise Mobility Management (EMM) Industry leader. Over 15,000 customers across 170 countries rely on SOTI for their EMM needs.

CASE STUDY - PARTNERSHIPS IN CHILDREN'S SERVICES (PiCS)

PICS are a family of independent fostering agencies with a common determination to give looked after children a better future. NGN manage all of the voice and data services including MPLS, Hosted IP Telephony & Mobility at all sites.

MITEL 6900 SERIES

MiVoice 6900 Series IP Phones

Legal

World class service is what you will come to expect once you become a partner. Our support is underpinned by our terms & SLA along with the quality assurance processes we are audited on annually.

Service Level Agreement

See how we truly differentiate ourselves from the crowd

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General Terms and Conditions

The legal stuff

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ISO Certificate

Our Quality Assurance Certification for ISO 9001:2008

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Corporate Brochure

High level introduction to our business

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Cookie and Privacy Policy

In case you need to know.....

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Data Protection - Code of Practice

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Mobile Acceptance Policy

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