New Line Order Process
Refer to this document when you need to order new lines. It provides an overview of what information we require to ensure a seamless installation.
Our Inbound Management Portal provides a conduit for full control of all your inbound numbers. You can change simple routing plans or even build and manage complex IVR services at any time from any PC. Please speak with your Account Manager if you require additional support or information relating to your portal.
The NGN support team can be contacted by telephone on 03332225999, or email via our contact form. Please find our welcome documentation along with the new line order process guide below.
Innovation is at the forefront of everything we do, take a look at these videos to give you some insight into how we are helping our partners drive efficiency and productivity.
World class service is what you will come to expect once you become a partner. Our support is underpinned by our terms & SLA along with the quality assurance processes we are audited on annually.