Having worked in technology for 15 years Ibrahim has a wealth of experience in both voice and data communications. Ibrahim fully understands how important the role technology plays in today’s dynamic and growing businesses and really enjoys providing consultancy services to help our clients drive operational efficiency and profitability. Ibrahim spent 8 years working at a tier one network as a Corporate ACM and decided he wanted to create a dynamic and agile business to leverage the larger network technologies with a world class, responsive and knowledgeable service function.
Ibrahim is a keen Liverpool FC fan and regularly goes to Anfield to watch them play. An interesting fact about Ibrahim is that he is a member of an online gaming clan that were ranked second in the world leader board for Call of Duty.
Having worked in the finance industry for many years Pat brings a wealth of knowledge and experience to the company. Highly motivated and confident, with attention to detail and working efficiently being key in the Finance role.
Pat has two children, a Rottweiler and an allotment, yet has still managed to find time to visit Las Vegas over 30 times. Apparently the reason is to keep the mental maths up to scratch.
Michele has been involved in the Telecommunications industry for over 15 years with a passion for service excellence and delivery. Her role at NGN is wide reaching and spans across the Operations, Service and Provision functions. Unflappable, adaptable and incredibly determined, Michele embodies the experience, as well as the professional approach.
Partial to a cup of tea or Sauvignon Blanc, Michele’s favourite pastime is spent with her two young sons and family.
Suzy is part time and joined NGN as Operations Support to assist all departments. Suzy has a passion for service excellence and ensures all team members are supported which plays a vital part in ensuring that everyone is joined up and working towards the same vision.
She has worked within the childcare industry for over 10 years, and the three days she is not in the office she is a Nanny. Suzy enjoys a healthy lifestyle, and regularly goes to the gym and is a keen fitness enthusiast.
Dee has an IT technical background gained within the legal and financial sectors and is a Microsoft Certified Professional. She brings over 20 years’ technical skillset together with a passion for customer service. Throughout Dee’s career, she has gained many IT qualifications and awards including a Silver Award of Excellence for Customer Service.
Dee has two Chihuahuas, so her spare time mainly revolves around training, grooming, walking, feeding and forever clearing away toys. An interesting fact about Dee is that she would like to add to her canine family, and train another Chihuahua to show at Crufts.
Ouali brings a wealth of Telecommunications experience and knowledge to NGN, having worked in the industry since 2001, occupying key Managerial roles covering areas such as Customer Service, High-level Complaints, Quality Assurance and Regulatory Compliance for leading Tier-1 businesses. He is the perfect individual to lead our Provisioning function, which is often quite complex and involved and requires a high-level of attention and perseverance as well as the ability to build and maintain on the excellent relationships we have with our Customers and Suppliers alike.
When Ouali is not dealing with a MPLS multi-site roll-out, you can find him running around the streets of North London in his pursuit of keeping fit or sat on his sofa watching Football from across the globe or his other sporting love Mixed Martial Arts.
Dagmara has a Sales Support and Management background. Highly organised and inquisitive, she loves to get the job done proficiently and is always keen to learn new skills to expand her knowledge.
That same nature can be seen in everything she does; as a real hobbyist whether it be singing in her choir, drawing, painting or playing the piano to anything from Chopin to Queen.
Sawan plays a key role in the provisioning team. Highly motivated with a keen eye for detail which is paramount to her role. Sawan always strives to exceed client expectations and to provide a first class client experience. With a Bachelor’s degree in Law and managerial experience, Sawan embodies a calm, dynamic and hardworking can-do attitude.
Sawan can speak three languages fluently and loves to spend time with her family. When she does find the time, Sawan thoroughly enjoys watching the odd soap opera or two.
Confident and driven, Andreas has a passion for mobile and the role it plays in the way we live our lives. Andreas is keen to ensure client satisfaction through the delivery of compelling and innovative mobile solutions for our strategic partner.
Outside of the office Andreas has a passion for playing and watching Football and Golf. As a huge Arsenal fan, Andreas is what all other football fans class as a “Typical Gooner”. His passion for Arsenal is so strong he even goes as far as classing the Emirates as his second home.
Master K started his tenure in 2016 and only works part time. He joins us twice a week to watch YouTube videos and learn about technology. Master K aspires to work in ICT when he grows up and hopes he can pioneer ground-breaking new technology to dramatically enhance battery life for iPads (namely his).
Master D is a free spirit. He’s living the dream and only comes to the office when he feels like it. When he does turn up, he helps with the disorganisation of office cupboards and desk arrangements. Master D enjoys his time at the office and always makes his presence felt.