IP Telephony systems can be based on premise, in the Cloud or hybrid. NGN Communications help businesses embrace and optimise IPT solutions ensuring technology becomes an enabler for smarter ways of working. Our solutions extend to UC (voice, video and IM), contact centre, MI, call recording and mobility which are all key areas in today’s new age of communication technology.
IPT typically consists of a cloud or hybrid hosting environment. By hosting these services in the cloud you seamlessly and cost effectively build in true resilience to ensure you are online and available for your clients at all times.
Our IPT solutions are instantly and elegantly scalable. By removing the barriers that exist in a lot of legacy systems and going cloud, you ensure the technology is supportive of your growth. Adding /Removing users and trunks with NGN are simple, quick and cost effective.
Having a single number which routes to all your devices makes reaching your users simple, no need to detail several numbers and add complexity. Unification can be extended to your voicemail and other applications irrespective of which device you take your calls on, taking the hassle and complexity out of communicating internally and externally.